Refund Policy
RETURN POLICY
Thank you for your purchase. We hope you are happy with it, however if you are not completely satisfied you may return it for a full refund or exchange.
CONDITION
All returns must be postmarked within 30 days of the purchase date and be in new/unused condition.
PROCESS
To return an Item please email customer service at darcher@archwerx.com to obtain a Return Merchandise Authorization (RMA) Number. After receiving the RMA place the item securely in the original or equivalent packaging and mail your return to the following address:
Arch Design Works
Returns RMA #:
829 Fairview St
Lake Orion, MI 48362
Please note you will be responsible for return shipping charges. We recommend that you use a trackable shipping method
Exceptions
For defective or damaged products, please contact us at the details below.
Questions
If you have any questions please contact us at:
248 408-5062
or
darcher@archwerx.com