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Refund Policy

RETURN POLICY

Thank you for your purchase. We hope you are happy with it, however if you are not completely satisfied you may return it for a full refund or exchange.

CONDITION

All returns must be postmarked within 30 days of the purchase date and be in new/unused condition.

PROCESS

To return an Item please email customer service at darcher@archwerx.com to obtain a Return Merchandise Authorization (RMA) Number.  After receiving the RMA place the item securely in the original or equivalent packaging and mail your return to the following address:

Arch Design Works

Returns RMA #:

829 Fairview St

Lake Orion, MI 48362

Please note you will be responsible for return shipping charges. We recommend that you use a trackable shipping method

Exceptions

For defective or damaged products, please contact us at the details below.

Questions

If you have any questions please contact us at:

248 408-5062

or

darcher@archwerx.com

 

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